We've measureD our results and positive impact and can share findings with you
- Impact of Care Coordination model on claim delay and length
- Impact of Care Coordination model on claim recovery and benefit utilization
- LTCI Policyholders responsiveness to offers for engagement
- Data about consumer preferences for at-home aging versus AL/NH
- Customer satisfaction metrics for care solutions
- Comparison of Insurance Carrier claims to Friends Life Care claims: quantity and timing
For instance, less than 2% of Friends Life Care member claims are in ALs or Nursing Homes.