Proven Outcomes LEARN MORE We've measureD our results and positive impact and can share findings with you Impact of Care Coordination model on claim delay and length Impact of Care Coordination model on claim recovery and benefit utilization LTCI Policyholders responsiveness to offers for engagement Data about consumer preferences for at-home aging versus AL/NH Customer satisfaction metrics for care solutions Comparison of Insurance Carrier claims to Friends Life Care claims: quantity and timing For instance, less than 2% of Friends Life Care member claims are in ALs or Nursing Homes.